Bexar County

District Attorney's 

Protective Order Unit

*****If your are in Immediate Danger Call 911*****

***April 6, 2020 COVID-19 Update***

Protective Order Unit Services Announcement 

Given the COVID-19 health concerns and state, county and local governments stay home/work safe declarations, the District Attorney’s Office Protective Order Unit, which is located in the Family Justice Center, remains open but has temporarily suspended in-person meetings for non-emergency matters.  We are encouraging people in need of assistance to reach out to us by phone or online.  Special arrangements are made for people unable to call or without access to the Internet.  We are providing many of our same services by telephone and audio conferencing.

If you would like to discuss whether a protective order is right for you, you can reach us by calling (210) 631-0100 between the hours of 8 a.m.-5 p.m. Monday-Friday.  You can find additional information about our protective order services on including our electronic protective order application, which is available in English and Spanish. 

If you submit an electronic protective order application, a Crime Victim Liaison and Protective Order Advocate will call you as soon as possible during normal business hours to discuss important information and provide you with safety information. 

The Protective Order Unit and Family Justice Center are located in the Archives Building (formerly The Federal Reserve Building), which is a Bexar County building.  Effective April 6th, all Bexar County buildings have no-contact temperature checkpoints between 8 am-5 pm, Monday-Friday.  All individuals must clear the checkpoint at the building’s main entrance before entering.  Individuals with a temperature of 100 F or higher will be asked to return home and given a card with suggested precautionary measures to take. 

Please know that you are not alone during this challenging time.  We want to help you.  Call us at (210) 631-0100 with questions about how we can help you or our modified delivery of services.

If you are experiencing an emergency, please call 911 immediately. 

What is a Protective Order?

If granted by a Judge....

  • Orders a person not to commit any violence.
  • Orders a person not to come within a certain distance of where, the victim lives and works
  • Orders both Applicant & Respondent not to communicate in any manner, regardless of child custody matters or any other reason. (other than through a third party)
  • Prevents a person from harassing, threatening, annoying, alarming, abusing, tormenting or embarrassing the Applicant or a member of the Applicants Family, Friends or Household Members.


Who may qualify for a Protective Order?

  • The person who allegedly committed the family violence (Respondent) against the Applicant must be at least one of the following:
  • Related to the Applicant by blood or marriage
  • Living with the Applicant or have lived with the Applicant in the past
  • Has a Child with the Applicant
  • Has sexually assaulted the Applicant 
  • Has been in a Marriage or Dating relationship with the Applicant 
  • Someone of a third party relationship; because of the Applicant’s marriage to or dating relationship with an individual whom the Respondent is or has been in a dating relationship or marriage


What information do I need?

  • In order to provide you with a Protective Order, we need:
  • A statement that we take from you describing what type of violence has occurred.
  • Respondent’s Current address.
  • Form of ID


Protective Order Procedures


  • Once the case has been accepted by a Prosecutor, the paperwork is prepared, and a Protective Order Hearing will be scheduled in two (2) weeks or up to (20) days.  This will give the Sheriff’s Office time to serve the Respondent. 
  • The Sheriff’s Office must hand deliver the paperwork to the Respondent. The paperwork consists of the Application for Protective Order, the sworn statement (Affidavit) you signed in our office describing the violence, and the Temporary Ex-Parte Order.
  • If the Respondent is served, you will need to go to court. The Applicant will be required to wait in a separate building during the hearing.(for safety reasons) The Prosecutor will speak to the Respondent and handle the hearing proceedings. 
  • If the Respondent agrees to sign, an Agreed Protective Order, it will be issued. If he or she does not show, and the legal requirements have been met, you may automatically get a Protective Order by default. If he or she attends the Court Setting and denies the allegations, the case could be reset or a hearing will be held in front of a Judge who will decide if a Protective Order will be Granted or Denied.
  • However, if the respondent has not been served, the case will be reset again for two (2) weeks or up to (20) days, and again if necessary. Keep in mind the State cannot move forward with most cases until the Respondent has received legal service in person.
  • Once a Protective Order has been granted, by agreement, default, or Court Ordered after a hearing, criminal violations of the Protective Order may be filed if the Respondent bothers you or goes near your residence or place of employment. 

Additional Information Available at the Link listed Below

126 E. Nueva San Antonio Texas, 78204

2nd Floor (210) 631-0100


Open today

08:00 am – 05:00 pm